At Cheek & Chin, we are committed to providing excellent customer service and addressing any concerns or complaints promptly. If you have a complaint or issue, please follow the process outlined below:

How to Contact Us

• Email: You can send your complaint to us at info@cheekandchin.com.
• Contact Number: Alternatively, you can reach us by phone at +92 300 100 8241.

Resolution Timeframe

• Initial Response: We aim to acknowledge receipt of your complaint within 48 hours of submission.
• Resolution Time: We strive to resolve all complaints within 7-14 business days. If additional time is required, we will inform you of the expected resolution date and keep you updated on the progress.

Your satisfaction is important to us, and we are dedicated to resolving any issues you may have in a timely and fair manner.